Get in touch with the Bitkey team
support@bitkey.com
We typically respond within 24 hours
Available in the mobile app
Monday - Friday, 9AM - 6PM PST
1-800-BITKEY-1
For urgent security issues only
123 Bitcoin Avenue
San Francisco, CA 94105
United States
Monday - Friday: 9:00 AM - 6:00 PM PST
Saturday: 10:00 AM - 4:00 PM PST
Sunday: Closed
Emergency support available 24/7 for security issues
Never share your private keys, seed phrase, or personal financial information through email or any communication channel. Bitkey support will never ask for this information. If you receive suspicious communications claiming to be from Bitkey, please report them to security@bitkey.com immediately.